FAQ | Phadke Labs

01 | What is the visit charge?

The charge is ₹ 100/- only, per visit. Visits outside Mumbai, namely in Thane or Navi Mumbai will cost ₹ 150/- only per visit. If the total cost of your blood tests is over ₹ 500/-, then you will not be charged for the visit, unless it is in Thane, Navi Mumbai and beyond.

02 | What about urgent reports and how soon can we get them?

We can update you with the contents of all urgent reports on the phone (reports like dengue, malaria, platelet count etc.).

03 | How many hours of fasting is required for a Cholesterol Test?

12 hours.

04 | Can I have water during fasting?

Yes sips of plain water is acceptable.

05 | How many hours of fasting is recommended for Sugar Testing?

8-10 hours.

06 | How many days of abstinence is required for a Semen Test?

Minimum 3 days.

07 | Can the patient collect semen at home and get it to the Lab?

Yes but it needs to be brought within 30 minutes. Please note, there is no home visit provided for semen collection.

08 | Is Semen Testing done on Sundays?

No. It is done on all weekdays (Monday to Saturday).

09 | Is fasting required for Thyroid Testing?

No. Unless specified by a doctor.

10 | What are the lab timings?

Our main lab is open from 7:30 am till 9 p.m.

11 | How do I book / schedule a home visit?

You can book a home visit by calling the numbers on the Contact Us page. You can book/avail a home visit, 1 day in advance, subject to availability of technicians.

12 | How do I get my reports in case I am staying far away and cannot come to your centre to collect them?

By email.

13 | Can it be couriered?

Yes within Mumbai (at an extra cost).

14 | In how much time can I get a urine sample collected at home for Urine Analysis?

Get it to the lab as soon as possible.

15 | Is a Doctor’s prescription compulsory for a blood test?

Yes, in case of specialized tests. It is not necessary in case of preventive health packages or profiles.

16 | What are the various payment options?

You can pay by cash, cheque, Paytm and all credit/debit cards except American Express.

17 | Can I take medicine before the test?

a) For fasting blood sugar - it is recommended that you do not take medication for diabetes.

b) For post lunch blood sugar - you need to take the medicine before the test.

c) For thyroid – you can take your thyroid medication at the time of the blood test.

d) You can take your blood pressure medication.

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